Artwork Guidelines

Submission Guidelines

Editable, print ready PDFs are preferred but we can typically work with most high resolution images and vectorized art. At least 300dpi is recommended when using photographic files. When sending files, please include all supported fonts, linked images, etc. as a package export within Adobe InDesign (File>Package). You may also convert items such as fonts to outlines to ensure correct file printing.

Submitting Artwork

Files are accepted by email (up to 20MB), FTP site or CD drop off in our Raleigh office.

Acceptable File Formats

adobe illustratorAdobe Illustrator (.eps, .ai)

adobe photoshopAdobe Photoshop (.psd, .jpeg, .tiff)

Adobe InDesignAdobe InDesign (.indd)

pdf iconPDF

Turnaround Time and Rush Fees

Artwork must be received by 2pm in order to ensure 24 hour turnaround on most products. Orders that require same day service may inquire a rush fee.

Proofing Process

A fee of $11.50 per hard copy proof is available for custom prints and canvases. Please note that approval time is not included in our service turnaround time.

Recommended File Sizes and Resolution

Files that need to be altered to meet print guidelines may require an additional fee. We recommend these file sizes as a reference for our printed products. If you have any questions about file preparation please feel free to contact us for assistance.

For Direct Output to Digital Prints: RGB, 4-color (CMYK) & Grayscale

Final Photo Size RGB Color CMYK
8x10 10-20MB 8MB
8.5x11 30-35MB 12MB
11x14 35-40MB 28MB
16x20 30-40MB 32MB
20x24 40-50MB 53MB
24x36 50-75MB 110MB
30x40 75-100MB 165MB
36x48 140-160MB 206MB
44x56 160+MB 297MB